Who
Courier identity
(verified)
FOR PROPERTY MANAGERS & CONDO BOARDS
Smarter delivery management.
Greater visibility and accountability.
CCAN gives property managers, concierge teams and condo boards greater visibility into courier activity. Before a verified courier arrives, your team can know who is coming, what they are delivering, when they will arrive, where they are authorized to go, why access was approved, and how long they are permitted to remain.
Concierge dashboard
● Sample property
Arrivals
Illustrative dashboard · fictional records
Active arrivals
At building
Completed
Courier
Platform
Unit
Resident response
Status
Alex Morgan
Platform A
1805
Pending
Approaching
Samira Lee
Platform B
920
Confirmed
At building
Jordan Patel
Independent
1207
Different address
Cancelled
Proximity, resident response and entry are separate statuses.
Know who’s coming before they arrive.
For every eligible delivery, CCAN can provide the key details in real time.
What
Delivery platform
or type
When
ETA and
arrival time
Where
Authorized
unit
Why
Resident
approval
How long
Building-defined
delivery time
CCAN also records when the courier arrives, gains access and completes the delivery session.
Your building. Your policies.
Your property defines how deliveries work — including unit delivery, lobby delivery, after-hours procedures, elevator use, unattended deliveries and delivery time limits. CCAN communicates those rules to couriers and helps apply them consistently.
Your building sets the policy.
CCAN makes it actionable.
Better visibility while couriers are inside.
Buildings can establish an expected delivery time. As the limit approaches, CCAN alerts the courier. If more time is needed, the courier can request an extension and provide a reason, giving staff visibility into extended delivery activity.
One courier standard across delivery platforms.
CCAN is independent of individual delivery platforms. Instead of separate courier-access processes for Uber Eats, DoorDash, Instacart, Skip and others, buildings can use one common courier verification and delivery-management layer.
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-
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- and others
One building. One courier trust standard.
Multiple delivery
platforms.
Verified couriers. Greater accountability.
Buildings can choose to allow eligible CCAN Verified Couriers to make unit deliveries while other couriers follow the building’s standard lobby procedure. CCAN maintains a record of who entered, why they were there, where they were authorized to go, when access occurred and how long the delivery session lasted.